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The Perfume Shop

Working at The Perfume Shop


Working at The Perfume Shop

Working at The Perfume Shop

eCommerce Manager

A bit about the role

• Sustaining online sales growth through maximising traffic, conversions and ROI
• Maximising all opportunities to drive brand awareness and online sales via a variety of methods, including working closely with key internal stakeholders and external agencies on PPC, display advertising, SEO, CRO, Merchandising, etc
• Developing and managing third party contracts
• Managing, reviewing and challenging the performance of external agencies against agreed KPIs
• Collaborating with our in-house specialist function (eLab) with the aim of improving performance
• Providing regular analysis and reporting of website traffic and initiatives, using Google Analytics & Excel, communicating recommendations and driving actions
• Working with the Digital Marketing Specialist to ensure that the digital marketing budget is being utilised and generating a positive ROI
• Providing regular budget updates on progress vs forecast
• Working closely with the CRM and offline marketing teams to maximise brand awareness and ensure materials have a consistent marketing message
• Recruiting, inducting and coaching direct reports to ensure each member of the team is competent and confident within their role to achieve acceptable performance levels
• Monitoring and managing the performance of direct reports, dealing effectively with performance that falls short of acceptable levels and recognising those that over achieve
• Keeping up to speed with the latest online marketing technologies and innovations and ensuring the business is at the forefront to take advantage of developments to help improve user experience for both our standard and mobile optimised sites
• Working with the UX and Design Manager to ensure the site is visually engaging in order to maximise sales and user experience
• Ensuring that the site product hierarchy is customer centric and cross merchandising opportunities are delivered consistently
• Working with the online Buying/Merchandising team to deliver compelling promotions and progressive customer centric range extension both within core offers and new categories
• Leading the TPS social media strategy ensuring the key commercial strategies are clearly communicated via this media

The above list is non-exhaustive and additional duties may be required

What we will look for from you...

• eCommerce background, as well as a good knowledge of digital marketing channels, including affiliates, display, PPC and SEO
• Excellent working knowledge of Google Analytics and Microsoft Excel
• Proven experience in reporting and analysis in order to make informed marketing decisions and drive initiatives
• Excellent attention to detail with strong numerical skills with the ability to analyse and interpret volume data
• Experience of managing agencies
• Strong communication skills with the ability to influence and negotiate with both internal and external business teams
• Line Management experience

The Pay, Benefits and Perks

• Competitive salary
• Company car or car allowance
• 25 days holiday (+ bank holidays)
• A contributory pension scheme
• 10% on target bonus scheme which can grow to 20%
• Employee discount scheme at The Perfume Shop and Superdrug
• An opportunity to buy and sell holiday
• Dedicated Social Committee for making work fun!
• Regular product sales and supplier events
• Free onsite parking (for roles based at our Office and Warehouse)

A little bit about us

The Perfume Shop has 258 stores in the UK and Ireland and has been trading since 1992. Our parent company A.S Watson, which acquired us in 2005, is the largest Health and Beauty Retailer in Europe and Asia.

We are one of the UKs top fragrance retailers, and our vision is simply to be the customers first choice for fragrance purchases on the high street and online. We are best known as an employer for being placed successively in the Sunday Times Top 100 Best Companies to Work list from 2012 to 2015. For more information about working at The Perfume Shop visit

Contracted Hours

Full Time


High Wycombe

Publication date


Apply before


Other details
High Wycombe, HP12 3SU High Wycombe
Match criteria
Job Type
  • The Office
Contract type
  • Permanent
Contracted Hours
  • Full time
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