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Store Manager

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TALENT. PASSION. SPARK

Hours per week: 37.5

The Perfume Shop is the largest single category fragrance retailer in the UK. We’ve been on the Best Companies to Work For list, been awarded #7 in Top-Rated Retail Workplaces, and won the 2019 Online Retailer of the Year Award.

Our passion for people is what drives and enables us to create a thriving, collaborative workplace for our colleagues, in our stores, head office and warehouse. 

We’re looking for you; talented people with passion and spark to help achieve our vision of being the first choice for fragrance purchases on the high street and online.

People are at the heart of everything we do. This is not a job, it’s a career.

THE ROLE

Our Store Manager role is broken into key areas. These are, growing sales, customer service, operational knowledge, leading & coaching the team, knowing your product & owning the brand. All of these elements are essential for our Store Managers to understand and be passionate about whilst delivering, leading by example and driving the success of the store. 

We need someone who is confident engaging with customers and leading their team from the front. You’ll need to thrive on customer interaction and be able to create a first class service for our customers and colleagues. We are looking for someone focused on exceeding targets and working to KPI's.

RESPONSIBILITIES

  • You will be results driven and enjoy being “hands on” in the day to day running of your store;
  • You will love the customer and want to ensure each person has an amazing experience with TPS;
  • You are great at multi- tasking and prioritising tasks daily;
  • You will have a strong commercial knowledge and be able to think and act strategically;
  • and you will have proven experience of leading and coaching an engaged store team who deliver consistent results.

CULTURE & REWARD

"People Power" as we call it, is our never-ending drive to support, grow and develop our talented teams. We reward our people for their continuous commitment in several ways:

  • Pension scheme;
  • 30 days annual leave pro-rata;
  • 20% off our products in store & online plus additional discounts with our partners including Superdrug and Three Mobile;
  • Health benefits including flu jabs, eye care vouchers and life assurance;
  • #GrowOurOwn – exclusive access to our e-Learning platform (including professional qualifications and memberships);
  • Give As You Earn to support the causes important to you;
  • Round the clock support from our partnership with RetailTrust – unlimited access to our well-being portal where you can tailor the content to suit your needs;
  • Childcare vouchers;
  • Discretionary Bonus – We love to share our success with you! 

INTERESTED IN A CAREER AT THE PERFUME SHOP? APPLY TODAY! 

Agencies: We are not accepting speculative CV’s or profiles and kindly request that you refrain from contacting us.  

The Perfume Shop does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground, including but not limited to race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by law or prohibited by Company policy. The Perfume Shop is committed to a healthy, safe and inviting work environment where harassment of any kind will not be tolerated.

Location

Unit 15A,Chapel Walk,Crowngate Shopping Centre,WORCESTER,WR1 3LD

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