Deputy Manager

TALENT. PASSION. SPARK

Hours per week: 37.5 fixed term contract

The Perfume Shop is the largest single category fragrance retailer in the UK. We’ve been on the Best Companies to Work For list, been awarded #7 in Top-Rated Retail Workplaces, and won the 2019 Online Retailer of the Year Award.

Our passion for people is what drives and enables us to create a thriving, collaborative workplace for our colleagues, in our stores, head office and warehouse. 

We’re looking for you; talented people with passion and spark to help achieve our vision of being the first choice for fragrance purchases on the high street and online.

People are at the heart of everything we do. This is not a job, it’s a career.

THE ROLE

Our Deputy Manager role is broken into key areas. These are, growing sales, customer service, operational knowledge, leading & coaching the team, knowing your product & owning the brand. All of these elements are essential for our Deputy Managers to understand and be passionate about whilst assisting in driving the success of the store. 

We need someone who is confident engaging with customers, thrives on customer interaction, and able to create a first class service for our customers and colleagues. 

RESPONSIBILITIES

• You will be results driven and enjoy being “hands on” in the day to day running of your store;
• You will love the customer and want to ensure each person has an amazing experience with TPS;
• You are great at multi-tasking and prioritising tasks daily;
• You will have a strong commercial knowledge and enjoy working to targets;
• and you will have a genuine interest in our products and brands. 
  

CULTURE & REWARD

"People Power" as we call it, is our never-ending drive to support, grow and develop our talented teams. We reward our people for their continuous commitment in several ways:

• Pension scheme;
• 30 days annual leave pro-rata;
• 20% off our products in store & online plus additional discounts with our partners including Superdrug and Three Mobile;
• Health benefits including flu jabs, eye care vouchers and life assurance;
• #GrowOurOwn – exclusive access to our e-Learning platform (including professional qualifications and memberships);
• Give As You Earn to support the causes important to you;
• Round the clock support from our partnership with RetailTrust – unlimited access to our well-being portal where you can tailor the content to suit your needs;
• Childcare vouchers;
• Discretionary Bonus – We love to share our success with you! 

INTERESTED IN A CAREER AT THE PERFUME SHOP? APPLY TODAY! 


Agencies: We are not accepting speculative CV’s or profiles and kindly request that you refrain from contacting us.  

The Perfume Shop is part of A.S. Watson Group, the world’s largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2022, A.S. Watson Group recorded revenue of US$22 billion. Every year, we are serving over 5.5 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms.

The Perfume Shop does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground, including but not limited to race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by law or prohibited by Company policy. The Perfume Shop is committed to a healthy, safe and inviting work environment where harassment of any kind will not be tolerated.