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HR Adviser

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A bit about the role 

Working together with the People Partner – Retail, the purpose of the role is to deliver an effective, timely and commercially focused HR generalist service to the Retail Operations Team.

Key Duties / Responsibilities

  • Deal with day to day people queries at all levels by phone, email and in person, ensuring that Company policies and procedures are followed and ensure legal compliance, escalating to the People Partner - Retail where appropriate
  • Provide advice to line managers on all people related issues, including but not limited to guidance of absence, lateness, performance, disciplinary and grievance issues, and flexible working, ensuring HR policies and processes are applied fairly and consistently
  • Provide guidance and training to Line Managers when needed to build HR skills and capability
  • Attend and note take at formal meetings when needed to support the business
  • Write comprehensive, accurate and timely outcome letters to all formal meetings. Maintain all paperwork in relation to employee relations issues accurately and in a timely manner
  • Responsible for overseeing the maternity, paternity parental leave and adoption leave processes
  • Keep up to date on relevant changes in legislation and people policies and procedures and apply to role, as well as sharing knowledge with the wider People Team
  • Ensure changes to employee status are communicated in a timely manner to the People Services Team and Payroll Team for processing in line with the required payroll deadlines
  • Produce reports on people related data to share insight with the wider business
  • Travel to sites across the UK and ROI

    The above list is non-exhaustive and additional duties may be required



  • Previous experience within a fast paced working environment
  • Previous experience within a similar role or for an individual looking to take their next step in their HR career
  • Experience of having advised Line Managers on a broad range of people related issues


  • Up-to-date and thorough knowledge of employment legislation
  • Working knowledge of HRIS such as Oracle or other data systems


  • Excellent verbal and written communication skills
  • Great active listening skills and ability to interpret information correctly
  • Excellent investigative skills
  • Ability to influence
  • Good MS Office Skills
  • Ability to put together presentations and present
  • Able to demonstrate accuracy and attention to detail
  • Able to work under pressure in a fast paced environment and juggle priorities
  • Full UK Driving Licence is essential as some travel will be required



  • Experience of having worked in a HR role within a retail environment


  • Ideally CIPD Level 3 qualified or studying and a keen interest in continuing to study


  • Advanced Excel skills


A little bit about us

The Perfume Shop has c.260 stores in the UK and Ireland and has been trading since 1992. Our parent company A.S Watson, which acquired us in 2005, is the largest Health and Beauty Retailer in Europe and Asia.

We are one of the UKs top fragrance retailers, and our vision is simply to be the customers first choice for fragrance purchases on the high street and online. We are best known as an employer for being placed successively in the Sunday Times Top 100 Best Companies to Work list from 2012 to 2015. For more information about working at The Perfume Shop visit

Contracted Hours - 37.5 



Cypress House,Coronation Road,Cressex Business Park,HIGH WYCOMBE,HP12 3SU


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.